Anesthesia Business Consultants Establishes ICD-10 Hotline for Their Clients

Thursday, October 1, 2015 is the date on which all providers must start using ICD-10 diagnosis codes on their claims.  We cannot overstate the importance of compliance.  Claims must contain a valid ICD-10 code in order to be paid.

ABC, as part of our commitment to compliance, is stepping up our efforts to help clients make a successful transition by offering an ICD-10 hotline.  Beginning October 1st the ABC ICD-10 hotline, staffed by ICD-trained coders, will be available to handle your urgent questions.  If you need help selecting the appropriate ICD-10 code, reporting services that span October 1st, figuring out what further information you need and where to find it, or answering any other questions regarding the new codes, we encourage you to call the ICD-10 hotline between the hours of 8:00 a.m. and 6:00 p.m. EST.

Clients will be given the number for the ICD-10 hotline by their ABC client services representative prior to October 1st.  Clients are invited to listen to the ICD-10 webinar we are offering at various times between September 24th and September 30th.  You may sign up to attend the webinar on our website or contact your account manager for more details.

CMS continues to offer information on its Medicare Fee-For-Service Provider Resources web page.  We urge all providers to use the CMS resources as well as those provided by your professional societies.

We want to be satisfied that ABC has done everything possible to minimize delayed payments and other disruptions for our clients as we navigate this critical transition together.